DATA PROTECTION INFORMATION NOTICE

This Information Notice has been prepared in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws to inform you about the processing of your personal data by En İyisi.

1. Data Controller

En İyisi is the data controller responsible for the processing of your personal data.

2. Personal Data We Process

We may process the following categories of personal data:

• Identity Information: Name, surname, date of birth, national ID number
• Contact Information: Email address, phone number, address
• Location Data: GPS coordinates, city, district information
• Transaction Information: Service requests, transactions, payment information
• Technical Data: IP address, device information, browser type
• Visual and Audio Data: Profile photo, service photos

3. Purpose and Legal Basis of Data Processing

Your personal data is processed for the following purposes and legal bases:

• Service Provision: To provide the services you request (Contract Performance)
• Platform Operation: To ensure the technical functionality of the platform (Legitimate Interest)
• Customer Support: To respond to your requests and complaints (Contract Performance)
• Legal Obligations: To comply with legal requirements (Legal Obligation)
• Security: To prevent fraud and ensure platform security (Legitimate Interest)
• Communication: To send service-related notifications (Contract Performance)

4. Transfer of Personal Data

Your personal data may be transferred to:

• Service providers (to fulfill service requests)
• Technology service providers (hosting, analytics)
• Payment service providers (for payment processing)
• Legal authorities (when required by law)

5. Data Retention Period

Your personal data will be retained:

• During the period of service provision
• As required by applicable laws and regulations
• For the duration necessary for our legitimate business purposes

6. Your Rights as a Data Subject

Under GDPR and applicable data protection laws, you have the following rights:

• Right of Access: To know whether your personal data is being processed
• Right to Information: To request information about the processing of your data
• Right to Rectification: To request correction of inaccurate or incomplete data
• Right to Erasure: To request deletion of your data under certain conditions
• Right to Restriction: To request restriction of processing
• Right to Data Portability: To receive your data in a structured, commonly used format
• Right to Object: To object to the processing of your data
• Right to Withdraw Consent: To withdraw your consent at any time

7. Automated Decision Making

We may use automated systems for service provider matching and recommendation purposes. You have the right to object to such automated decision-making.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security audits and updates
• Employee training on data protection

9. Changes to This Notice

We reserve the right to update this Information Notice. Any changes will be posted on this page with an updated revision date.

10. How to Exercise Your Rights

To exercise your rights or for any questions regarding the processing of your personal data, please contact us at:

11. Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

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